Shipping & Returns

When will my order ship?

We will aim to process your order as quickly as possible! Typically processing your order will take 2-4 business days. Once your order is shipped you will receive a confirmation email from us.

If multiple items are purchased, we may rarely have to send these items in separate packages. If so, you will receive a confirmation email for each package that is shipped with the separate tracking numbers :)

How long does shipping take?

Our standard shipping option for the United States takes 2-7 days on average, shipped from our warehouse located in Texas. 

Shipping may be delayed due to COVID-19 restrictions in some countries up to 1-2 weeks.

How can I track my order?

All orders can be tracked using your order number and email on the page "Track Orders" in the menu of our website!

UwuGaming is not responsible for lost or stolen shipments once confirmed delivered by tracking

UwuGaming is not responsible for delayed shipments

Your order may be subject to import duties and taxes, which are always the recipient's responsibility. You should contact your customs office for specific amounts and percentages.

Please contact us if you have any trouble or concerns with tracking your order.

Refund Policy

We do accept returns if you believe the product you have received is not as advertised/defective. Please email us at info@uwugaming.shop and we will do our best to either refund you or send out a new product :) 

We do not accept change of mind returns.